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Please be advised that the earliest you will be able to retrieve your booking information is 3 hours and at most 24 hours after your have completed your reservation.

In the event that you are unable to retrieve any details please do call our Administration Department on 020 8475 7670 for assistance.

Outside of normal office hours (evenings/weekends/public holidays), please email admin@holidaygenie.com and a holidaygenie staff member will get back to you as soon as the office re-opens.

Please note for any new bookings made after 1st September 2014 they might not be viewable online due to change in our in house system, we are working on this to add this function back as soon as possible, please call us or email us.


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