Cookie overview

This site uses cookies to identify you from other users and help our website function correctly. Cookies are small files which are stored on your computer, however cannot be used to identify you personally and are not harmful to your computer.

We use essential cookies to make this site work correctly and enable you to make your booking online.

The non-essential cookies allow us to keep track of your preferences in relation to using our website and help us to recognise when you return. This enables us to:

  • improve your experience on our website
  • show you relevant offers on our website and through our advertising networks
  • make our emails more tailored and relevant
  • understand how customers are using the website
  • monitor the performance of marketing activities

Some of our cookies are ‘session’ cookies, which only remain active for the duration of your session on the website, and others are ‘persistent’ cookies which remain stored on your computer until they reach their specified expiry date. You can find more detailed information about our cookie usage below.

More details on our cookie usage

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy.html.

We also use tools to help us analyse the use of this website including a session replay and heatmap tool that shows how visitors use our website in order to improve the user experience. These cookies do not personally identify you or reveal any personal information you have entered on our website.

We use an email service provider to send automated email campaigns when you ‘abandon’ the website. They use data collected by web tags to send you emails based on your search criteria. They also help us understand how customers are interacting with our emails to help us send relevant communication.

To ensure we show you the most relevant offers via our advertising network and to help us monitor the performance of our marketing activities we use the following third party partners – Facebook, Google, DoubleClick and Intent Media. These cookies will use your search criteria to show you relevant, targeted online marketing but will not personally identify you.

Our essential cookies include luckyorange.com, luckyorange.net, feefo.com and rtsys.rtrk.co.uk which help to identify trusted web traffic and optimise website response times. These are a mix of session and persistent cookies and help to make our website usable.

More about cookies and how to block or delete them

To find out how to block or delete cookies, click here
Alternatively, you can visit the ‘help’ section on your web browser for guidance on how to do this.

For more information on cookies, you can visit https://www.aboutcookies.org/

The main cookies on our site are set by the domain holidaygenie.com. Please note that should you block all cookies, you may not be able to access all areas of our site.

If you require any further detailed information about specific cookies, you can email dataprotection@holidaygenie.com

     

GOT IT