Reviews

Feedback for holidaygenie.com has been compiled from 3508 Customer Reviews.

Date Product Score Customer Comment

1 Hour(s) ago

flight London to Bangkok on THAI AIRWAYS INTERNATIONAL with holidaygenie.com

Service rating : Prompt and professional service
Product : Flown thaI airlines before always good service.

13 Hour(s) ago

flight London to Melbourne on ROYAL BRUNEI AIRLINES with holidaygenie.com

Service rating : The booking process was quick and efficient. There was minimal paperwork but clearly it was sufficient because our journey was trouble free.
I remember being confused at the time of booking because there was a discrepancy on the day / date of arrival back in the UK due to time zones flying East to West!!!
Product : Perfect flight on all 3 legs and outstanding service from Royal Brunei staff. The only moan we had was that at EVERY main meal there was no choice on the menu because of the position of our seats. By the time they got to us there was only one meal left and the staff had to apologise, If you didn't like it - tough!

18-Dec

flight Glasgow to Panama City on KLM ROYAL DUTCH AIRLINES with holidaygenie.com

Service rating : Easy to book, flight documentation arrived promptly, no fuss
Product : I assume what you want is a comment on the KLM flight: seating was cramped, screens rubbish, earphones even worse, but I still give it a 'good' rating because the airline stuff were very friendly and helpful, and provided a good level of service. Also all flights were more or less on time, which is what really counts.

18-Dec

flight London to Bombay on BRITISH AIRWAYS with holidaygenie.com

Service rating : Fast and efficient
Product : London to Bombay flight -- only 20% of the meals were non-vegetarian so those served last did not have a choice. This happened for both dinner and breakfast.

18-Dec

flight London to Phoenix on AMERICAN AIRLINES with holidaygenie.com

Service rating : Our comments relate to the service received by Mel one of the snr sales people when we broke down on the way to the airport. Mel made contact with BA for us & looked into other options if we were to miss the flight, all the way to the airport she kept in contact. Unfortunately we missed the flight but were able to get the same flight 24 hrs later. On top of this & in her own time Mel got our hotel booking moved on 24 hrs at no extra cost, contacting the hotel co. in her own time from home & faxing through information to us at a hotel in London that we were staying in. Mel's willingness to help us was fantastic & I hope you are able to reward her for this.
Product : The flight was actually with BA on behalf of American Airlines but the flight was good, food good, no complaints.

17-Dec

flight Manchester to New York City on BRITISH AIRWAYS with holidaygenie.com

Service rating : Highly Recommended... great service... Thank you A+++++
Product : Highly Recommended... great service... Thank you A+++++

17-Dec

flight Leeds to Key West on BRITISH AIRWAYS with holidaygenie.com

Service rating : very pleaed
Product : Had to cancel owing to illness

17-Dec

flight Leeds to Los Angeles on AMERICAN AIRLINES with holidaygenie.com

Service rating : eticket is good
Product : AA and BA good flights & on time

17-Dec

flight London to Denver on ICELANDAIR with holidaygenie.com

Service rating : It was fine.
Product : It was fine.

16-Dec

flight Glasgow to Los Angeles on AMERICAN AIRLINES with holidaygenie.com

Service rating : good prices
Product : everything ran smoothly


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