Feedback for holidaygenie.com has been compiled from 1738 Customer Reviews.
9 Hour(s) ago
flight London to Bangkok on BRITISH AIRWAYS with holidaygenie.com
Service rating : Quick. ServiceProduct : Quick
14 Hour(s) ago
flight London to Osaka on ALITALIA with holidaygenie.com
Tickets are great but the number of checked baggage allowed are wrong on your ticket, so I had some problem with that.
flight Birmingham to Kuala Lumpur on TURKISH AIRLINES with holidaygenie.com
Service rating : charge on paying by credit cardProduct : too many ppl at istanbul airport, not easy to find a sit for transit
better service at plan needed
17 Hour(s) ago
flight London to Buenos Aires on BRITISH AIRWAYS with holidaygenie.com
Service rating : excellentProduct : excellent
19 Hour(s) ago
flight London to Melbourne on ROYAL BRUNEI AIRLINES with holidaygenie.com
Service rating : I booked my flights without any problems. However I do have one complaint and that is that my flight details gave the wrong date of when I would arrive back in London! The itinerary said I would arrive back on Friday 7th March, but I arrived on Thursday 6th March! This was an issue, because the person who was supposed to pick me up was at work that day & therefore made my journey more difficult. Luckily I live in London, but this could have potentially been horrible for a visitor who books a hotel & has to pay for an extra night, or may not even be able to get a room that night at their hotel!Product : My flights overall were good. From London to Brunei the plane was great, but the plane from Brunei to Melbourne was a little old & the movie screens were hard to see. Having to get off the plane a few times was a bit annoying, but at least I got to walk around a bit. However, when I got to Melbourne I discovered that my suitcase was left in London! Luckily the airline sent my suitcase right away & I received it the next morning. However, Brunei airlines did not offer any compensation & I was stuck in winter clothes all day on a very hot day (39 degrees)!
21 Hour(s) ago
flight London to Accra on TAP AIR PORTUGAL with holidaygenie.com
Service rating : Good. ExperienceProduct : The journey to Accra and back was very smooth and safe..
22 Hour(s) ago
flight London to Delhi on QATAR AIRWAYS with holidaygenie.com
Service rating : GoodProduct : Good
28 Hour(s) ago
flight London to Cairo on EGYPTAIR with holidaygenie.com
Service rating : fast reliable, great pricesProduct : great value for money. best price, excellent flight and on board facilities and excellent air carrier.
38 Hour(s) ago
flight London to Vancouver on LUFTHANSA with holidaygenie.com
Service rating : Overall a good level of service although when I was looking to amend my booking I did face a rather impolite member of staff who simply hung up on me several times as he did not appear to understand how to proceed with my request. However, I persisted and eventually dealt with a competent member of staff who was very helpful which is why I have used Holiday Genie again in just a short space of 2 weeks.Product : I received a very reasonable price from Holiday Genie.
flight London to Columbus on UNITED AIRLINES with holidaygenie.com
Service rating : All the details came via emailProduct : The food wasn't very good, but everything else was good.
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