Feedback for holidaygenie.com has been compiled from 3508 Customer Reviews.
1 Hour(s) ago
flight London to Bangkok on THAI AIRWAYS INTERNATIONAL with holidaygenie.com
Service rating : Prompt and professional serviceProduct : Flown thaI airlines before always good service.
13 Hour(s) ago
flight London to Melbourne on ROYAL BRUNEI AIRLINES with holidaygenie.com
Service rating : The booking process was quick and efficient. There was minimal paperwork but clearly it was sufficient because our journey was trouble free.
I remember being confused at the time of booking because there was a discrepancy on the day / date of arrival back in the UK due to time zones flying East to West!!!Product : Perfect flight on all 3 legs and outstanding service from Royal Brunei staff. The only moan we had was that at EVERY main meal there was no choice on the menu because of the position of our seats. By the time they got to us there was only one meal left and the staff had to apologise, If you didn't like it - tough!
flight Glasgow to Panama City on KLM ROYAL DUTCH AIRLINES with holidaygenie.com
Service rating : Easy to book, flight documentation arrived promptly, no fussProduct : I assume what you want is a comment on the KLM flight: seating was cramped, screens rubbish, earphones even worse, but I still give it a 'good' rating because the airline stuff were very friendly and helpful, and provided a good level of service. Also all flights were more or less on time, which is what really counts.
flight London to Bombay on BRITISH AIRWAYS with holidaygenie.com
Service rating : Fast and efficientProduct : London to Bombay flight -- only 20% of the meals were non-vegetarian so those served last did not have a choice. This happened for both dinner and breakfast.
flight London to Phoenix on AMERICAN AIRLINES with holidaygenie.com
Service rating : Our comments relate to the service received by Mel one of the snr sales people when we broke down on the way to the airport. Mel made contact with BA for us & looked into other options if we were to miss the flight, all the way to the airport she kept in contact. Unfortunately we missed the flight but were able to get the same flight 24 hrs later. On top of this & in her own time Mel got our hotel booking moved on 24 hrs at no extra cost, contacting the hotel co. in her own time from home & faxing through information to us at a hotel in London that we were staying in. Mel's willingness to help us was fantastic & I hope you are able to reward her for this.Product : The flight was actually with BA on behalf of American Airlines but the flight was good, food good, no complaints.
flight Manchester to New York City on BRITISH AIRWAYS with holidaygenie.com
Service rating : Highly Recommended... great service... Thank you A+++++Product : Highly Recommended... great service... Thank you A+++++
flight Leeds to Key West on BRITISH AIRWAYS with holidaygenie.com
Service rating : very pleaedProduct : Had to cancel owing to illness
flight Leeds to Los Angeles on AMERICAN AIRLINES with holidaygenie.com
Service rating : eticket is goodProduct : AA and BA good flights & on time
flight London to Denver on ICELANDAIR with holidaygenie.com
Service rating : It was fine.Product : It was fine.
flight Glasgow to Los Angeles on AMERICAN AIRLINES with holidaygenie.com
Service rating : good pricesProduct : everything ran smoothly
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