Reviews

Reviews


Feedback for holidaygenie.com has been compiled from 4722 Customer Reviews.

DATE PRODUCT SCORE CUSTOMER COMMENT

16-Sep

Your Holiday Genie Experience

Quick to respond and confirmation sent out immediately. Meant we could relax and concentrate on getting ready to go.

16-Sep

Your Holiday Genie Experience

Service rating : They went out of their way to find the best holiday after being let down by another company. They looked for the best airport with less waiting time could not have asked for more Thank you great holiday
Product : Great value for money no problems

16-Sep

Your Holiday Genie Experience

Service rating : My initial service was very good. The only reason they did not get 5 stars is that one member of staff did not call me back as they had stated they would and I would have liked my Disney tickets sooner so I could have sorted out our fast passes. Said they could not so that..... but I had one ticket 2 weeks before my other 2!!
Product : Our best holiday ever, the hotel was what I paid for, but the Disney experience with my 2daughters was amazing. The British airways flights out to Orlando were great.... the American Airlines flights back were disappointing as the plane was very old the in flight entertainment was not up to scratch, the earphones would not work due to static. They ran out of wine...... the flight attendants were great.

16-Sep

Your Holiday Genie Experience

Very helpful when I was first looking for a holiday, when I found the write holiday you couldn't ask for more help Bob talked me through everything and if I needed help with anything I could email him or ring, you couldn't ask for a better experience EXCELLENT service very pleased.

13-Sep

Your Holiday Genie Experience

Service rating : Excellent customer service and at the end of the phone always to answer any questions and kind and friendly staff and a fantastic deal on our holiday .
Product : Our flight was from Manchester so easy for us to get to and with virgin Atlantic my favourite long haul airline and the hotel was a pleasant surprise, lovely staff very clean and tidy hotel and food was great . So a brilliant holiday thanks to all your team I will be back for my next holiday booking

12-Sep

Your Holiday Genie Experience

Service rating : excellent service and our villa in Orlando (Calabay Parc) was fantastic. PLus extra peace of mind Ocean Holidays have a office and friendly staff on hand for any problems.
Product : fab we were up graded on outbound flight to 1st class *

12-Sep

Your Holiday Genie Experience

Great booking and follow ups. Was worried about some of the reviews, but didn't experience any problems with Holiday Genie itself. Won't try to save money and fly indirect on long haul again, but that has nothing to do with them.

12-Sep

Your Holiday Genie Experience

Service rating : Great from start to finish excellent service from Darren and a great holiday would recommend dealing with Darren
Product : overall excellent and information and advise from Darren was excellent

11-Sep

Your Holiday Genie Experience

Service rating : Yes
I would recommend to others and I would book from them again. It was easy and simple to book.
Product : The hotel was a nice place to stay. The flights were average

11-Sep

Your Holiday Genie Experience

Service rating : Great knowledge when talking to staff. Tickets etc came on time. Never had any problems
Product : Fantastic . Worth every penny