Reviews

Feedback for holidaygenie.com has been compiled from 4296 Customer Reviews.

Date Product Score Customer Comment

16 Hour(s) ago

flight London to Antananarivo on AIR FRANCE with holidaygenie.com

Service rating : fine
Product : Air France is a joke. We had no seat lighting or entertainment on the way out. They offered us a an apology in the form of dutyfree vouchers - that were discount vouchers involving us spending money. NOt a happy experience. Holiday Geenie were fine

24 Hour(s) ago

flight London to Fukuoka on ASIANA AIR with holidaygenie.com

Service rating : Please see below
Product : The only thing you didn't do was t send me a new electronic ticket when my flight times were revised. I only knew because I spoke to the airline about another matter and contacted you to ask for an updated ticket. Don't know if this is routine or not?

29-Aug

flight London to Osaka on ASIANA AIR with holidaygenie.com

Service rating : Ok. A bit abrupt on the phone but helpful
Product : Very nice. Liked the movies especially. Vegetarian meal was awful, though.

27-Aug

flight London to Seoul on KOREAN AIR LINES with holidaygenie.com

Service rating : Good
Product : Good

27-Aug

flight London to Philadelphia on AMERICAN AIRLINES with holidaygenie.com

Service rating : Easy to book
Product : Would think twice about flying with American airways again

27-Aug

flight London to Ulaanbaatar on AIR CHINA with holidaygenie.com

Service rating : n/a
Product : n/a

26-Aug

flight Glasgow to Jacksonville on US AIRWAYS with holidaygenie.com

Service rating : Easy, all went very smoothly
Product : Had seat in row 4 giving plenty of leg room

26-Aug

flight Manchester to New York City on BRITISH AIRWAYS with holidaygenie.com

Service rating : Did everything it said on the tin
Product : Not Holiday Genies fault but the AA flight was over 3 hours late outbound, had a fault inbound.

25-Aug

flight Glasgow to Cleveland on AMERICAN AIRLINES with holidaygenie.com

Service rating : Easy to purchase tickets and no trouble in printing & using e-tickets
Product : AA planes are a bit outdated but the food was better than expected and the flights were on time.

25-Aug

flight Edinburgh to Newark on UNITED AIRLINES with holidaygenie.com

Helpful staff who do what they say they are going to. Also like them giving you a direct dial back number so you are always dealing with the same person you originally raised the query with.


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