Feedback for has been compiled from 2596 Customer Reviews.

Date Product Score Customer Comment

5 Hour(s) ago

flight London to Abilene on AMERICAN AIRLINES with

Service rating : No complaints easy to use service& fast confirmation. What more can I say?
Product : Excellent service. 2 meals plus plenty of drinks & snacks was superb. Cannot fault the staff.

Experience was let down by the age of the plane. No seat backed personal entertainment and only 2 movies on ancient crt monitors! in this day & age personal entertainment, usb power etc should be standard for a 10.5 hour flight.

5 Hour(s) ago

flight Manchester to Minneapolis/St. Paul on US AIRWAYS with

Service rating : Site looks a little out dated.
Product : Friendly, helpful staff.

33 Hour(s) ago

flight London to Lagos on EGYPTAIR with

Service rating : lovely
Product : interesting

38 Hour(s) ago

flight Manchester to Pittsburgh on US AIRWAYS with

Service rating : Easy booking procedure
Product : Food was not good and the service from the flight attendants could have been better

39 Hour(s) ago

flight Newcastle to Johannesburg on AIR FRANCE with

Service rating : very prompt, e tickets arrived for download quickly.
Product : could not beat what happened, upgraded from premium econ. to business class on out bound flight over the moon. Many thank`s.

43 Hour(s) ago

flight London to Novosibirsk on TURKISH AIRLINES with

Service rating : An average experience, nothing bad to say, nothing exceptionally good either.
Product : Very good flights. Departures on time. London to Istanbul landing was so smooth we did not feel the touch down!!! Very impressed with pilots skills. Luggage handling was very well too.

44 Hour(s) ago

flight Manchester to Halifax on AIR CANADA with

Service rating : handled it professionaly it was when i had to move the flight to august due to an accident that they really came into their own they handled it brilliantly would recommend to anybody
Product : had to move flights to august 2014 due to my wife having an accident


flight London to Sao Paulo on LUFTHANSA with

Service rating : Easy to use.
Product : It was a good flight.


flight London to Brisbane on QANTAS AIRWAYS LTD with

Service rating : I found Holiday Genie ok they were polite and helpful. I would not use them again to book any flights to Australia.
Product : The flight from London to Brisbane was satisfactory for my mother. The first problem we came across was at Heathrow Airport, there was some mistake I think with the way her middle name was spelt, after much faffing around and the constant calls to Canberra she eventually got on the flight, when she arrived in Brisbane her luggage did not arrive until three days later so she had no clothes but since she had gone to family they took her shopping for clothes and underwear.
My mother left Brisbane on Saturday the 19th and should have arrived in London on the 21st which is a Monday at 10am London Time , no she arrived on Sunday the 20th at 10am I was unable to pick her up as I was not prepared for her arrival until Monday the 21st just what the information on the E Ticket said, who is to blame for this mess I don't know. My mother had to get a taxi from the airport home this cost her £75.00 which she was not happy about. I have yet to speak to Holiday Genie.


flight London to Rio De Janeiro on BRITISH AIRWAYS with

Service rating : They were very helpful when I needed to change my booking.
Product : The flight was delayed by an flight was very pleasant though.

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