Reviews

Reviews


Feedback for holidaygenie.com has been compiled from 4643 Customer Reviews.

DATE PRODUCT SCORE CUSTOMER COMMENT

14-Jul

Holiday Genie Experience

Service rating : My booking experience with Bob was fantastic, he helped us every step of the way, help to make sure we were all sat together on our flights,
Product : We had a horrible experience at Houston airport, but that is nothing to do with Holiday Genie, BOB who from the start was fantastic, thee communication was brilliant, the hotel was fantastic and clean, the staff there were exceptional, if we go back to Orlando again, these guys are my 1st point of contact,

10-Jul

Your Holiday Genie Experience

Service rating : Waiting time on the phone to make payment was very long sometimes up to 30mins to make payments
Product : all was great for what we paid

7-Jul

Your Holiday Genie Experience

Service rating : I phoned for a price for an Orlando holiday, told them what I was looking for and Darren phoned me back with a couple of options. I as happy with the price and information he gave me so we booked
Product : We booked a fly/drive/villa package. We flew with Thomas Cook. The villa was fine, it could do with some updates especially in the bathrooms as I had to clean it to my standards. The gated community was nice and had a lovely wee clubhouse with gym and games room as week as a communal pool. We booked our park tickets through Holiday Genie and they were competitive with the price for these also.

7-Jul

Your Holiday Genie Experience

Service rating : Good
Product : Was ok

5-Jul

Your Holiday Genie Experience

We had to phone and email for the confirmation of flights and hotel and had too keep asking and chasing for them. however we did receive them eventually with no problems.

5-Jul

Your Holiday Genie Experience

Service rating : Really straight forward and easy
Product : Problem landing in Dubai which meant we lost a day of our holiday but other than that we had fantastic time

26-Jun

Your Holiday Genie Experience

Service rating : Service by Darren was superb
Product : Hotel shabby and outdated, charges high for microwave and services were a bit sporadic, beds not changed unless we were in room when service took place and had to ask for service items like coffee etc

26-Jun

Your Holiday Genie Experience

Service rating : Excellent service made booking the holiday easy
Product : The hotel was excellent, the facilities and staff were superb and the beds very comfortable

26-Jun

Your Holiday Genie Experience

Service rating : Everyone was really nice and helpful.
Product : The flights were really pleasant and the hotel was really nice.

26-Jun

Your Holiday Genie Experience

The girl I dealt with was so nice and helpful!