Reviews

Reviews


Feedback for holidaygenie.com has been compiled from 4627 Customer Reviews.

DATE PRODUCT SCORE CUSTOMER COMMENT

11 Hour(s) ago

Your Holiday Genie Experience

Service rating : Ok
Product : No

32 Hour(s) ago

You Holiday With Holiday Genie

Service rating : Lizzie, who sorted out the trip did an amazing job to get flights for dates I needed at a superb price!
Product : All went very, very well!

19-Jun

Your Holiday Genie Experience

Service rating : Perfect but just lines are very busy sometimes
Product : Can be improved esp Hotel services.

17-Jun

Your Holiday Genie Experience

Service rating : Charlotte was really helpful every step of the way with my booking
Product : Calypso cay vacation villas was great ...was worried about staying after reading reviews but there was nothing to worry about x

16-Jun

Your Holiday Genie Experience

Service rating : The only problem I had was trying to check my booking on your website.
Product : Hotel was good. The flight with British Airways was poor.

16-Jun

Your Holiday Genie Experience

Service rating : I have booked with holiday genie twice now and the sales consultant have been very helpful and always available.
Product : The flights were as expected as I flew on airlines know to me. I had no issues in managing my booking on the airline's website.

16-Jun

Your Holiday Genie Experience

Service rating : Pls note the person who we booked the holiday with was helpful however the hotel took away our tea and coffee facilities after 2 days?? They told us it's not included in the package and the travel agent did not include this with the booking???
Product : The hotel was good however after 2 days the hotel decided to take the tea and coffee facilities away. They told us the travel agent did not include this in our package. The flights were good and the person who I booked the holiday with was good but we were not told about the Tea and coffee. We Did complain to the reception at the hotel however they kept staying it was not included in the package and to speak to the travel agent??? Was abit confused but decided to let this go as I'm not sure who was at fault and did not let it interrupt my holiday.

16-Jun

Your Holiday Genie Experience

Service rating : Ok
Product : The pool at the villa was just perfect.

16-Jun

Your Holiday Genie Experience

Beth was excellent.

16-Jun

Your Holiday Genie Experience

Service rating : Only thing that wasn't explained was resort fees which were $157, it was in part of
Paperwork, but myself like most people
Only checked names, flight and hotel were correct
Product : I researched hotel and flights beforehand, so it was nothing to do with holiday genie