Feedback for holidaygenie.com has been compiled from 2091 Customer Reviews.
1 Hour(s) ago
flight London to Boston on UNITED AIRLINES with holidaygenie.com
Service rating : The site was pretty clear and easy to use, there was a little confusion when the airline website requested confirmation number, but what was actually needed was what was listed as booking reference on holiday genie.Product : The airlines first flight was cancelled after a three hour wait on the plane, followed by a 6 hour stay at a hotel leaving at 420 am, costing me an entire day of the holiday and needing to rebook the hotel at the destination. The return flight was also delayed but I was shifted to a VA nonstop instead. None of this was holidaygenies fault, but I was disappointed with UA.
3 Hour(s) ago
flight Edinburgh to Orlando on KLM ROYAL DUTCH AIRLINES with holidaygenie.com
Service rating : Service great.Product : pretty good but meals were not child-friendly or vegetarian - only chicken with mustard ones left.
5 Hour(s) ago
flight London to Orlando on AMERICAN AIRLINES with holidaygenie.com
Service rating : Very straight forward to book, although our flight times did change a couple of times post original booking.Product : Very comfortable as we upgraded to main cabin extra seats
6 Hour(s) ago
flight London to Phuket on ETIHAD AIRWAYS with holidaygenie.com
Service rating : didn't hear from holiday genie at all once flights were booked, this isn't a criticism as fortunately all ran smoothly with the flightsProduct : the flights were excellent although to be honest this was all down to Etihad Airways and not holiday genie
7 Hour(s) ago
flight Edinburgh to Fort Myers on BRITISH AIRWAYS with holidaygenie.com
Service rating : An online error was corrected the next morning.Product : BA flight was great but long haul with AA from LHR to JFK was uncomfortable as the aircraft was cold throughout the flight.
Jet Blue flight was great.
flight London to Montreal on AIR CANADA with holidaygenie.com
Service rating : very good service and very quickProduct : very good service
10 Hour(s) ago
flight Leeds to Washington on DELTA AIR LINES INC with holidaygenie.com
Service rating : Excellent price compared to others available at the time.Product : It was KLM. always much better than the American airlines!
12 Hour(s) ago
flight London to Toronto on ICELANDAIR with holidaygenie.com
Service rating : No problems whatsoever.Product : Icelandair airport staff weren't so good. Effieciency with connection at Keflavik to London on Inbound was poor with a really slow security queue.
Really surprised Icelandair don't provide any food on long-haul flights!
14 Hour(s) ago
flight Manchester to Cape Town on TURKISH AIRLINES with holidaygenie.com
Service rating : No problems at allProduct : No problems at all
17 Hour(s) ago
flight London to Cape Town on SOUTH AFRICAN AIRWAYS with holidaygenie.com
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