Feedback for has been compiled from 4296 Customer Reviews.

Date Product Score Customer Comment

16 Hour(s) ago

flight London to Antananarivo on AIR FRANCE with

Service rating : fine
Product : Air France is a joke. We had no seat lighting or entertainment on the way out. They offered us a an apology in the form of dutyfree vouchers - that were discount vouchers involving us spending money. NOt a happy experience. Holiday Geenie were fine

24 Hour(s) ago

flight London to Fukuoka on ASIANA AIR with

Service rating : Please see below
Product : The only thing you didn't do was t send me a new electronic ticket when my flight times were revised. I only knew because I spoke to the airline about another matter and contacted you to ask for an updated ticket. Don't know if this is routine or not?


flight London to Osaka on ASIANA AIR with

Service rating : Ok. A bit abrupt on the phone but helpful
Product : Very nice. Liked the movies especially. Vegetarian meal was awful, though.


flight London to Seoul on KOREAN AIR LINES with

Service rating : Good
Product : Good


flight London to Philadelphia on AMERICAN AIRLINES with

Service rating : Easy to book
Product : Would think twice about flying with American airways again


flight London to Ulaanbaatar on AIR CHINA with

Service rating : n/a
Product : n/a


flight Glasgow to Jacksonville on US AIRWAYS with

Service rating : Easy, all went very smoothly
Product : Had seat in row 4 giving plenty of leg room


flight Manchester to New York City on BRITISH AIRWAYS with

Service rating : Did everything it said on the tin
Product : Not Holiday Genies fault but the AA flight was over 3 hours late outbound, had a fault inbound.


flight Glasgow to Cleveland on AMERICAN AIRLINES with

Service rating : Easy to purchase tickets and no trouble in printing & using e-tickets
Product : AA planes are a bit outdated but the food was better than expected and the flights were on time.


flight Edinburgh to Newark on UNITED AIRLINES with

Helpful staff who do what they say they are going to. Also like them giving you a direct dial back number so you are always dealing with the same person you originally raised the query with.

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